SMS Communication Service Privacy Policy
Purpose of SMS Messaging
Eco Friends NY, Inc. uses text messaging to provide convenient communication for our customers. SMS messages may include:
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Appointment scheduling and confirmations
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Service updates or reminders
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Responses to customer questions or support requests
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Important notices related to your service
We aim to make communication simple, fast, and helpful.
How We Use Your Phone Number
Your mobile number is used only for communication related to Eco Friends NY, Inc. services. We do not sell, share, or transfer your phone number to third parties for marketing or any other purpose.
How You Provide Consent
By giving Eco Friends NY your phone number through our website, booking forms, service agreements, or direct communication, you consent to receive SMS messages related to your services. If you text us first, that also counts as consent for conversational messaging.
Message Frequency
Message frequency varies depending on your appointments and communication needs. You will only receive messages relevant to your service with Eco Friends NY, Inc.
Opt‑Out Instructions
You may stop receiving SMS messages at any time. To unsubscribe, simply reply: STOP You will no longer receive appointment or support messages unless you choose to opt in again.
Help Instructions
If you need assistance with SMS messaging, reply: HELP You will receive information on how to contact Eco Friends NY, Inc. for support.
Re‑Subscribe Instructions
If you previously unsubscribed and want to receive messages again, reply: START
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier plan.
Security and Privacy
Eco Friends NY, Inc. stores your phone number securely and uses it only for communication related to your services. We follow industry guidelines to protect your information.
Contact Information
For questions about our SMS policy or your messages, you may contact us at:
Eco Friends NY, Inc.
845-366-1190